• TELUS (T) and Peel Regional Police Service team up to deliver innovative technology solutions to first responders
  • Peel Regional Police is Canada’s third-largest municipal police service that serves a population of over 1.5 million Canadians
  • The main focus for both organizations is to connect individuals in crisis with virtual mental health services and equip first responders with improved multimedia tools and real-time data
  • As part of this agreement, PRP and TELUS will focus on three pillars of innovation
  • Advancing connection to first responders, enhancing net-generation 911, and mental health support for the community
  • TELUS (T) is down 1.24 per cent, trading at C$27.96 at 11:49 am EST

Peel Regional Police Service (PRP) and TELUS (T) are teaming up to deliver innovative technology solutions to first responders.

This partnership will support mission-critical communications, protect communities’ well-being, and connect first responders quickly and efficiently with public members in emergencies.

The main focus for both organizations is to connect individuals in crisis with virtual mental health services and equip first responders with improved multimedia tools and real-time data.

As part of this agreement, PRP and TELUS will focus on three pillars of innovation; advancing connection to first responders, enhancing net-generation 911, and mental health support for the community.

By advancing a connection to first responders, they will have access to the most effective tools, resources and critical communications needed to save lives 24/7.

To enhance the future of 911, the goal of this work will be to reduce wait times, divert a more significant number of non-emergency calls and increase the level of supportive resources.

Lastly, mental health will be given more support, with the collaboration allowing PRP to leverage the best practices, technology and support of TELUS Health to help individuals in crisis and connect them quickly and efficiently with the mental health services they require.

“Peel Police is incredibly excited to launch our collaboration, co-creation and innovative work with TELUS and better support our front-line personnel, citizens and community as a whole,” said Nishan Duraiappah, Chief of Police, Peel Regional Police.

“TELUS has demonstrated a consistent and genuine interest in our mission, and we are eager to work together to achieve our shared goals, improve the tools that our officers and community partners use and ultimately improve citizen-oriented outcomes within our Region,” added Duraiappah.

Peel Regional Police is Canada’s third-largest municipal police service serving over 1.5 million Canadians.

Peel Police is focused on embracing change, such as signing Canada’s only MOU with a Provincial Human Rights Commission to eliminate systemic racism in policing.

TELUS is a communications technology company with $17 billion in annual revenue. Its social purpose is to use technology and compassion to drive social change and enable remarkable human outcomes.

TELUS (T) is down 1.24 per cent, trading at C$27.96 at 11:49 am EST.


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